How to Activate Your Windows 10 / 11 License Key ?

1. First, purchase a genuine Windows Retail Key from our website.

2. Immediately after your payment, you will be automatically sent a Windows digital Key.

3. Download the Windows 10 or 11 installer from the official Microsoft website:
=> For Windows 10 : https://www.microsoft.com/en-us/software-download/windows10
=> For Windows 11 : https://www.microsoft.com/en-us/software-download/windows11

4. Follow the instructions on the Microsoft website to download and install Windows

5. Once installed, enter the unique activation code that you purchased from us.

6. The Retail Key will authenticate with Microsoft automatically, and the activation is complete!  You now own a genuine copy of Windows.


How to Activate Your Microsoft Office Product (2019, 2021) ?

To activate your product key, please follow the steps below. 

Step 1: Please uninstall any previous versions of Office before installing this version. 

Step 2: Go to www.office.com/setup 

Step 3: Sign in with your Microsoft account, or create one if you don’t have one. 

Step 4: Enter your product key provided, without hyphens. 

Step 5: Follow the prompts to finish the installation process. 

 

For OFFICE 365, please follow instructions here
=> https://prowebsoftware.net/365-account-activation/

What to do if you have a problem with your license key ?

If you have any problem with your license key (invalid code, download problem, or other) please send us 2 screenshots of :

– the error message when you try to activate the license key
– the actual Windows version installed on your computer


Please also provide the order number to our email : contact@prowebsoftware.net and your license key will be replaced within 24 hours maximum (response within a few hours).

Refund Policy

Prowebsoftware strives to provide our customers with excellent assistance and with a fair return services. We promise a working activation of the purchased software or your money back! To ensure our customers are satisfied with the product(s) they order, we offer a 15 day return period. Please note that digital products can be refunded only if they are not valid/working (online/phone activation fails) and this is requested via email to contact@prowebsoftware.net within 15 days of the purchase. More information of when we do accept the return can be found bellow.

Our promise is that if you contact us for help within the first 15 days of purchase and we cannot fix your activation problem, we’ll provide a FULL REFUND IMMEDIATELY.

All Products sold on Prowebsoftware.net includes 1 year of support warranty.

 

WE ACCEPT RETURN WHEN

  • The product is defective, not valid/working (online/phone activation fails) (defective licenses will be replaced or refunded depending on customer’s choice.)

Please keep in mind all licenses sold by Prowebsoftware.net are valid for 1 unique PC and cannot be transferred. (unless specified otherwise)

 

 WE DO NOT ACCEPT RETURN WHEN

  • Customer changed his mind or did placed an order by mistake(due to nature of a digital item, we do not allow returns for this reason)
  • Software is not compatible with customer hardware (software compatibility is entirely a responsibility of the customer). example 1, purchases a windows software package for a MAC machine example 2, purchases a product suitable for windows 10 only, but has a windows 8 operating system.

Prowebsoftware.net does not take liability for any underlying local issues with the computer that could prevent the normal functioning of any software sold.

By placing an order on our site you automatically agree with our Return Policy. We reserve the right to change or modify any of the terms at any time